DELIVERY POLICY

AVAILABILITY

If for any reason beyond our control, we are unable to supply a particular product, we will notify you as soon as possible.

DELIVERY

UK delivery is FREE. European delivery is £9.00 for packages weighing less than 500g and £14.00 for packages up to 2kg.
We are not responsible for any tax, duty or customs charges you may incur in your country.
We aim to dispatch all orders within 48 hours of the order being placed.

Delivery times may be affected if there are stock availability problems or other unforeseen circumstances.

A Delivery Note detailing the products supplied by Adams Herbal Tea & Supplements will be stored in one of your delivered parcel/s, and this is your proof of delivery.

If our courier attempts delivery at the delivery address, specified in the order, or as a fall-back attempts delivery with a neighbour but cannot deliver the products, the courier will retain the products and will leave a calling card with a Customer Services telephone number for you to call in order to arrange re-delivery. Please note that the courier company can only arrange a specific re-delivery date, and cannot arrange a specific re-delivery time.

The courier will only attempt to deliver the products on up to two separate days, after which a further delivery charge may become payable.

The products will be returned to our Dispatch Depot if they have not been collected from the courier. For returned orders only the cost of the products ordered is refunded less the cost of returning the order.

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